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Welcome to the University Medical Centre Mannheim

Are you looking for medical treatment in a German university full-service acute care hospital? Our International Patient Office (IPO) will gladly tell you all about our competencies and procedures. Our IPO staff aims to make your stay as simple as possible. They will support you and your family with everything from helping you to find the right clinic and consultant physicians, arranging your first appointment, to your examination and treatment.

About the International Patient Office

We are aware that a hospital stay can be sometime odd and distressing - especially in a foreign country. We try to help you with all your concerns in our International Patient Office.

The International Patient Office welcomes patients from all over the world and assists with requests for medical treatment. Our staff supports patients and their families with administrative questions. We also find qualified interpreters if there are any communication problems.

Procedure

To handle your request as fast as possible, please hand in precise and up to date medical information before you contact the International Patient Office. Up to date means that your documents should not be older than two or three months.

Please send the following documents

(if possible in German or English)

Obligatory:

  • description of your medical condition and the reason of your request
  • up-to-date medical report in German or English

If available:

  • recent laboratory reports
  • radiology reports in German or English
  • surgery report (if surgery performed)
  • histology report (if biopsy performed)

How to send your documents

It is possible to send the documents via E-Mail, fax or mail. If you want to include graphical material, please send the pictures as JPG-files or on CD-ROM.

Postal address

Klinikum Mannheim GmbH
Universitätsklinikum

International Patient Office
Mr. Kamrad/Mr. Kirstahler

Theodor-Kutzer-Ufer 1-3
68167 Mannheim
Germany

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Contact

Office Hours

(Central European Time)

Monday, Tuesday, Thursday,
Friday
08:30 a.m. – 12:00 noon
01:30 p.m. – 03:30 p.m.

Wednesday
08:30 a.m. – 12:00 noon

Appointments outside business hours can be arranged in writing or by telephone.